Refund & Return Policy
Refund & Return Policy
At NOMM CO LTD, we are committed to ensuring your satisfaction with every order. Please read our return and refund policy carefully before making a purchase.
Return Window
Returns are accepted within 2 days of receipt of your order. Requests made after this period will not be eligible for a return, refund, or exchange.
Return Conditions
To be eligible for a return or exchange, items must meet the following conditions:
- The item must be in its original, unopened packaging
- The item must not have been tampered with in any way
- The item must be in the same condition as when it was delivered
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed promptly.
Exchanges
We are happy to consider an exchange for another item upon customer request. If you would like to exchange a product, please contact us within 2 days of receipt and we will do our best to accommodate your request, subject to stock availability.
How to Request a Return or Exchange
To initiate a return or exchange, please contact us within 2 days of receiving your order via our Contact Us page. Please include your order number and reason for your request.
Non-Returnable Items
Items that have been opened, used, or are not in their original packaging will not be accepted for return or exchange.
If you have any questions about our policy, please contact us.